Legal Information for AbuseIPDB
You are only authorized to use AbuseIPDB (regardless of whether your access or use is intended) if you agree to abide by all applicable laws and to this Agreement. Please read this Agreement carefully and save it. If you do not agree with it, you should leave the AbuseIPDB Website and discontinue use of the AbuseIPDB Services immediately. By using the AbuseIPDB Services, you acknowledge your acceptance of this Agreement in its entirety.
Indemnification of Responsibility
While we make every effort to maintain true and up-to-date information on the website, we cannot be held responsible for incorrect information or the results of using any information on the website.
Disclaimer of Warranties
You understand and agree that the information on this site is provided "AS-IS", and does not constitute legal or financial advice. Our information comes with no actual or implied warranty, and is provided to you at your own risk. We expressly disclaim all warranties of any kind, implied or express, including but not limited to the warranties of merchantability, fitness for a particular purpose, and non-infringement.
AbuseIPDB cannot replace a licensed professional or lawyer, and we can make no claims as to the accuracy of the data and tools we provide. The information provided by AbuseIPDB is not intended as professional advice, and you understand that any information or advice provided by the AbuseIPDB is for use solely at your own risk and without liability or warranty of any kind.
Limitation of Liability
YOU EXPRESSLY UNDERSTAND AND AGREE THAT WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSS (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM OR ARISING OUT OF:
- THE USE OF OR THE INABILITY TO USE THE SERVICE
- THE COST TO OBTAIN SUBSTITUTE GOODS AND/OR SERVICES RESULTING FROM ANY TRANSACTION ENTERED INTO ON THROUGH THE SERVICE
- UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA TRANSMISSIONS
- STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE
- ANY OTHER MATTER RELATING TO THE SERVICE
We may provide organic or advertiser's links to content on external web sites that are not controlled or influenced by AbuseIPDB. We cannot be held responsible for any of the content or information contained on these external sites, and we do not necessarily endorse these sites or the views they present.
All original material on the website is copyrighted by AbuseIPDB unless explicitly stated otherwise. You agree that you will not copy, retransmit, or modify any of the content provided by the website without obtaining explicit permission from AbuseIPDB. Permissions can be obtained by contacting us directly.
If you believe information on AbuseIPDB is in violation of a copyright you hold, please contact us directly. Any confirmed infringing material will be removed as soon as possible.
In this policy, we'll spell out what information our site collects, and how it is used. Please note that this policy may change at any time without notice.
Web Analytics and Tracking -AbuseIPDB uses web analytics to track anonymous use data including (but not limited to) IP address, browser information, usage history, etc. No personally identifiable information is collected. We may share this aggregate, anonymized data with third party partners, or when required by law.
Registration for Services -We may collect personally identifiable information from you during the process of registering for services provided by AbuseIPDB. This information will be used for processing your request for services, and may be shared with trusted third parties in order to best provide you with the information or services requested.
Third-Party Analytics -Certain third-party plugins used across the website may include additional analytics or tracking codes or cookies. Advertisers like Google Adsense, plugins like the Facebook Like Box, and other third-party plugins have their own privacy policies and opt-out mechanisms that will enable you to manage your preferences.
Disclosure and Use of Your Information
AbuseIPDB may use the information collected from you as described above for a variety of purposes, including improving our website and contacting you in reference to the products or services you explicitly registered for.
AbuseIPDB may disclose aggregate, anonymous summaries of personal data to third parties. Personally identifiable information may also be released as required by applicable law to qualified law enforcement. In the event that the ownership or structure of AbuseIPDB changes in the future, any personal information collected may be exchanged with the rest of the AbuseIPDB Data.
Comments and Notice
This policy may be changed at any time without notice, so please check to make sure you are aware of the latest version. Please feel free to contact us with any questions.
Service Level Agreement
This AbuseIPDB Service Level Agreement (“SLA”) governs the use of the AbuseIPDB API pursuant to the terms of the Agreement between AbuseIPDB and the User. To the extent you have more than one AbuseIPDB account, this SLA applies to each AbuseIPDB account individually. Except as otherwise set forth in this SLA, this SLA is subject to the terms of the Agreement and capitalized terms will have the meaning specified in the Agreement. AbuseIPDB reserves the right to change the terms of this SLA in accordance with the Agreement.
- “Monthly Uptime Percentage" means the difference between 100% and the percentage of Unavailable Time for the applicable month.
- “Cash Refund” means a dollar value refund, equal to 100% of your usage fees in the month in which the Unavailable Time (as defined below) occurred, prorated to the length of the Unavailable Time.
- “Unavailable Time” means the AbuseIPDB API is not available for use, as measured in continuous 5-minute increments. Unavailable Time does not include any unavailability resulting from any Exclusion (as defined below).
2. Service Commitment
AbuseIPDB will make the AbuseIPDB API available 99% of the time each month. If AbuseIPDB’s Monthly Uptime Percentage is below 99% in a given calendar month, then you will be eligible to receive a Cash Refund as described in Section 3 below.
3. Refund Request and Payment Procedures:
To receive a Cash Refund, you must submit a request to AbuseIPDB as described in this Section 3. You must make the submission to AbuseIPDB Customer Support within thirty (30) days from the time you become eligible to receive the applicable Cash Refund. Such submission must include: (a) “SLA Claim” as the subject of the ticket; (b) the dates and times of Unavailable Time for which a credit is being claimed; (c) any documentation of the applicable outage. Each Cash Refund will be applied to future amounts payable by you in connection with the applicable AbuseIPDB product.